A while back, I was facing a pest problem that had me feeling quite overwhelmed. I had heard mixed reviews about them, so I wasn’t sure what to expect, but I figured it was worth a try.
When the Termite King team arrived at my doorstep, they were punctual and professional. The technician who came out introduced himself as Mike and took the time to explain the process to me. He was friendly and seemed knowledgeable about pest control, which put me at ease.
Throughout the treatment, Mike answered all my questions patiently and addressed my concerns. It was evident that he genuinely cared about solving my pest problem. The treatment process itself was thorough, and they used eco-friendly products, which was a big plus for me.
However, there were a few hiccups along the way. The first treatment didn’t completely eliminate the pests, and I had to call them back for a follow-up. It was a bit inconvenient, but they came out promptly and re-treated without any additional charges. This showed that they stood by their work and were committed to customer satisfaction.
Termite King managed to get my pest problem under control. While they weren’t a perfect 10, I’d rate them a solid 7 out of 10. They were professional, knowledgeable, and willing to make things right when there were issues. If they could improve their initial treatment effectiveness, they’d be even better. Overall, I was grateful for their help in dealing with my pest problem.
If you’re looking for a reputable pest control company, that has been audited by professionals in Dallas-Fort Worth, check out our ranking list here.