When the team from AFH arrived at my home, they were punctual and courteous. They introduced themselves and explained the entire process, which put me at ease. As they began the cleaning, I observed their work closely.
One aspect that impressed me was their attention to detail. They meticulously cleaned each vent and duct, ensuring that no dust or debris was left behind. They used state-of-the-art equipment that seemed well-maintained, and their technicians were knowledgeable about the entire process. It was evident that they took their job seriously.
However, there were a couple of areas where they fell short. Firstly, the team didn’t wear shoe covers when entering my home, which left some dirt on my floors. Secondly, the cleaning process took a bit longer than I had anticipated, which inconvenienced me slightly.
Overall, I’d rate AFH Air Duct Cleaning as a 7/10 business. They excelled in the technical aspects of their work, ensuring that my air ducts were thoroughly cleaned. However, there were some minor customer service issues that they could improve upon. If they address these concerns, they could easily elevate their rating and become a top-notch service provider in their industry.
If you’re in need of a trustworthy air duct cleaning company in the Dallas-Fort Worth area, take a look at our curated list of companies that have undergone professional audits for your reference.
